21casino Review

21casinoResponsible Gambling
CASINORANK
8/10
Bonus offer
$1,000
+ 100 Free Spins
Wide game selection
Generous bonuses
User-friendly interface
Responsive support
Secure payments
Trusted
Verified
Secure
Wide game selection
Generous bonuses
User-friendly interface
Responsive support
Secure payments
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Leticia "Letty" Santos
Written byLeticia "Letty" SantosWriter
CasinoRank's Verdict

CasinoRank's Verdict

21casino earns a solid 8 out of 10 in our review, a score reflecting a blend of my own assessment and the data-driven evaluation of our Maximus system. This score indicates a platform that offers a generally positive live casino experience, though with room for improvement in certain areas.

The game selection is a definite strength, boasting a variety of popular live dealer titles. Players will find classic options like blackjack and roulette, alongside newer game shows that add some excitement. This diverse range caters to different preferences, which is crucial for keeping players engaged. However, having a wider selection of game providers could further elevate this offering.

Bonuses at 21casino are decent, offering a reasonable incentive for new players. The terms and conditions are fairly standard, though it's always wise to read them carefully. While the welcome bonus is appealing, more ongoing promotions for existing live casino players would be a welcome addition.

Payment options are generally smooth, with a reasonable selection of methods available. Processing times are acceptable, though some improvements could be made for faster withdrawals. Global availability is good, but some regional restrictions exist, which might impact certain players.

Trust and safety are paramount, and 21casino performs well in this regard. Holding a reputable license and employing standard security measures ensures a secure gaming environment. Account management is straightforward, with easy registration and navigation. Overall, 21casino provides a solid live casino experience, and the score of 8 reflects its strengths while acknowledging areas with potential for growth.

21casino Bonuses

21casino Bonuses

Having reviewed countless live casinos, I've observed a trend towards generous welcome bonuses, and 21casino seems to follow suit. Their focus on the welcome bonus structure is a common approach, designed to attract new players to their live casino offerings. A welcome bonus can be a great way to kickstart your live casino experience, providing a boosted bankroll for exploring various games.

It's worth noting that the specifics of a welcome bonus can vary. I always advise players to carefully examine the terms and conditions associated with any bonus offer. Understanding the wagering requirements and any game restrictions is crucial for maximizing the value of a welcome bonus. This is particularly important for those new to live casino games, where the nuances of different titles can impact optimal play.

While a welcome bonus is a significant draw, I encourage players to consider the overall gaming experience. Factors such as game variety, software providers, and customer support contribute significantly to long-term player satisfaction. A welcome bonus is a good starting point, but a well-rounded live casino experience is what truly counts.

Deposit BonusDeposit Bonus
Games

Games

Having thoroughly explored 21casino's live offerings, I can confidently say they've curated an impressive selection. Their live casino boasts popular classics like Blackjack, Roulette, and Baccarat, each delivering an authentic casino experience. Poker enthusiasts will appreciate the variety, with Three Card Poker, Texas Hold'em, and Caribbean Stud available. For those seeking something different, Dragon Tiger offers a quick-paced alternative. The game selection caters to both novices and seasoned players, with varying table limits to suit different bankrolls. The intuitive interface and professional dealers enhance the overall gaming experience, making 21casino a solid choice for live casino aficionados.

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Software

21Casino's live dealer platform offers a solid selection of games, though it's not the most extensive I've seen. The interface is clean and user-friendly, making it easy to navigate between tables. Video quality is generally good, with minimal lag during peak hours. I've found the dealers to be professional and engaging, adding to the authentic casino atmosphere. While the game variety could be improved, popular options like blackjack, roulette, and baccarat are well-represented. The mobile experience is smooth, allowing for seamless play on smartphones and tablets. Overall, 21Casino's live software provides a reliable and enjoyable gaming experience, even if it doesn't break new ground in the industry.

Payments

Payments

From my perspective as a payment systems analyst, 21casino offers a solid selection of payment methods for live casino players. They support popular credit cards like Visa and MasterCard, along with e-wallets such as Skrill, Neteller, and PayPal. I've also observed the inclusion of prepaid options like PaysafeCard and mobile payment solutions such as Boku. This range caters to diverse preferences. While these represent the most common choices, 21casino provides further options, giving players more flexibility. Based on my experience, consider factors like transaction speed, fees, and security when selecting your preferred method. Choosing a familiar and trusted payment type can enhance your overall live casino experience.

How to Make a Deposit at 21casino

From my experience, depositing at 21casino is generally straightforward. Here's a typical process:

  1. Log in to your 21casino account. If you haven't already, you'll need to create one.
  2. Navigate to the cashier or banking section. This is usually clearly marked on the site's main menu.
  3. Select your preferred deposit method. You'll typically see a range of options, from debit and credit cards to e-wallets and sometimes even bank transfers. Look for familiar logos and choose the one that suits you best.
  4. Enter the amount you wish to deposit. Pay attention to any minimum or maximum deposit limits displayed on the screen. These can vary depending on the chosen method.
  5. Provide the necessary payment details. This might include your card number, expiry date, and CVV, or your e-wallet login information. Double-check everything for accuracy.
  6. Confirm the transaction. You'll likely see a summary screen with all the details. Review it carefully before confirming.

Be aware that processing times and fees can vary depending on the chosen deposit method. Some methods are instant, while others might take a bit longer. It's always best to check 21casino's terms and conditions for specific details on fees and processing times. In my experience, e-wallets tend to be the quickest, while card transactions and bank transfers sometimes take a little longer.

Once your deposit is successful, the funds should appear in your 21casino account balance, and you'll be ready to start playing.

How to Make a Withdrawal at 21casino

From my experience, withdrawing from 21casino is generally straightforward. Here's a typical withdrawal process:

  1. Log in to your 21casino account.
  2. Navigate to the cashier or banking section. This is usually clearly marked in the main menu or user dashboard.
  3. Select the withdrawal option. You'll likely see it alongside the deposit methods.
  4. Choose your preferred withdrawal method. The available options will vary depending on your location and previous deposit methods. You'll often find options like debit cards, e-wallets, and bank transfers.
  5. Enter the amount you wish to withdraw. Be mindful of any minimum or maximum withdrawal limits.
  6. Confirm the withdrawal details. Double-check everything before submitting to avoid delays or errors. This includes the withdrawal amount and payment method.
  7. Submit your withdrawal request.

Withdrawal times can vary depending on the chosen method. E-wallets are often the fastest, while bank transfers can take a few business days. Be aware that 21casino may have internal processing times before releasing funds, and some methods might have associated fees. Check their terms and conditions for specific details on processing times and fees.

In short, withdrawing from 21casino involves a standard procedure of navigating to the cashier, selecting your preferred method, entering the amount, and confirming the details. While generally smooth, it's always wise to be aware of potential processing times and any applicable fees.

Global Availability

Global Availability

Currencies

21casino offers a practical selection of currencies, catering to a broad player base. In my experience, this variety simplifies deposits and withdrawals, minimizing conversion fees. While the specific options available may vary, I've observed common support for currencies like the Euro (EUR), British Pound (GBP), US Dollar (USD), Canadian Dollar (CAD), and sometimes the Swedish Krona (SEK) and Norwegian Krone (NOK). It's worth noting that 21casino generally supports further currencies beyond these, enhancing its accessibility for international players.

EurosEUR
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Languages

From my observations, 21casino's language offerings cater to a diverse player base. They support English, of course, but also several other languages including Norwegian, Finnish, and Spanish. I've also noticed Austrian German available, which is a nice touch. While not as extensive as some other platforms I've reviewed, this selection reflects a focus on key European markets. The inclusion of multiple languages suggests an intent to create a more inclusive and welcoming environment for players from various backgrounds. Based on my experience, this can significantly enhance the overall user experience.

Trust & Safety

Trust & Safety

When considering a live casino platform like 21casino, understanding its commitment to player safety and security is paramount. A reputable platform prioritizes responsible gaming and implements robust measures to protect user data and funds. 21casino appears to take these responsibilities seriously.

Their security measures likely include standard industry practices such as encryption technology to safeguard sensitive information during transactions and protect against unauthorized access. It's always advisable to look for indicators like licensing and regulation information, which often appear in the footer of the website. These details confirm the platform's adherence to legal requirements and industry best practices.

The terms and conditions, though often lengthy, are crucial to review. They outline the rules of engagement, including account creation, bonus usage, and withdrawal policies. Similarly, the privacy policy details how personal information is collected, used, and protected. A transparent and accessible presentation of these documents is a positive sign.

While this overview provides a general understanding, it's crucial to conduct your own thorough research before engaging with any gambling platform. Always remember to gamble responsibly.

Licenses

When it comes to online casinos, licensing is key. It's one of the first things I check, and 21casino gets a thumbs up in this department. They hold licenses from both the UK Gambling Commission and the Malta Gaming Authority. These are two of the most respected regulatory bodies in the industry, known for their strict standards and player protection policies. This means 21casino is held to high standards of fairness, security, and responsible gambling practices. So, whether you're diving into the live casino action or exploring other games, you can feel confident that 21casino operates under a watchful eye.

Security

When choosing a live casino, security should be a top priority. 21casino understands this and employs several measures to protect its players. They use encryption technology to safeguard sensitive data transmitted between your device and the Casino. This helps prevent unauthorized access to your personal and financial information. Additionally, 21casino adheres to strict regulations and licensing requirements, demonstrating a commitment to fair play and responsible gaming. While specific details about their security protocols aren't always publicly disclosed for safety reasons, the measures in place aim to create a secure gaming environment for all users. Potential players can generally feel confident about the safety and security of their experience at this Casino.

Responsible Gaming

21casino takes responsible gaming seriously in its live casino offerings. They've implemented a range of measures to promote safe play. Players can set deposit limits, wager limits, and loss limits to manage their spending. The casino also offers a self-exclusion option for those who need a break from gambling. Regular reminders about session duration help players stay aware of their time spent gaming. 21casino provides links to professional help organizations and self-assessment tools, enabling players to evaluate their gambling habits. Their staff receives training to identify and assist players showing signs of problem gambling. The casino's commitment to responsible gaming is evident in their clear, easily accessible responsible gaming policy. These measures create a safer environment for live casino enthusiasts to enjoy their favorite games responsibly.

Self-Exclusion

As a Casino reviewer, I always look closely at the responsible gambling tools available, and 21casino offers a few options worth noting for live casino players. It's important to remember that these tools are designed to help you manage your play and prevent potential problems. From what I've seen, 21casino provides:

  • Time-Out Period: This allows you to take a short break from the Casino, ranging from 24 hours to several weeks. It's a good option if you feel you need a cooling-off period.
  • Self-Exclusion: A more serious step, self-exclusion prevents you from accessing your account for a chosen duration, typically six months to five years, or even permanently. This is a crucial tool for anyone struggling with gambling addiction.
  • Account Closure: For a complete break, you can choose to close your 21casino account entirely. This is usually irreversible.

Remember, using these tools is a sign of strength, not weakness. If you feel your gambling is becoming an issue, don't hesitate to use them. 21casino also provides links to external organizations that can offer further support and guidance.

About 21casino

About 21casino

Having spent years immersed in the world of online gambling, I've seen countless platforms come and go. When it comes to the live casino vertical, 21casino has carved a niche for itself, offering a blend of classic and contemporary gaming experiences. Let's delve into what makes this platform tick.

21casino has built a solid reputation within the live casino industry. They are known for providing a secure and fair gaming environment, which is paramount for any reputable online casino. Their licensing and regulatory compliance demonstrate a commitment to player protection and responsible gaming, setting a positive standard within the industry. However, reputation isn't solely built on security. A platform's true measure lies in its user experience.

Navigating the 21casino website is generally a smooth experience. The layout is intuitive, allowing players to easily browse the live casino games on offer. From classic table games like blackjack and roulette to newer, innovative game shows, the selection caters to a wide range of preferences. The quality of the streaming is generally high, providing a seamless and immersive experience. However, occasional reports of lag or connection issues during peak hours suggest there's still room for improvement in optimizing server capacity. A truly immersive live casino experience hinges on the quality of the interaction, and that's where the dealers come in. 21casino employs professional and engaging dealers who create a welcoming atmosphere at the virtual tables. This personal touch enhances the overall experience, making players feel like they're in a real casino.

Customer support is a critical aspect of any online gambling platform. While 21casino generally provides adequate support, it could benefit from improvements in response times. Having multiple channels for support, such as live chat, email, and phone, is a plus, but the efficiency and helpfulness of the responses are equally important. Players expect prompt and effective solutions to their queries, and this is an area where 21casino can further enhance its offering.

One standout aspect of 21casino's live casino offering is the variety of table limits available. This caters to both casual players and high rollers, ensuring everyone can find a table that suits their budget. Additionally, the inclusion of localized language options for certain tables broadens the platform's appeal to a wider international audience. This attention to detail in catering to different player needs contributes positively to the overall user experience.

Quick facts

Year founded: 2015

Account

Creating an account at 21Casino is a straightforward process, typically requiring only basic personal information. Account management is generally user-friendly, with clear navigation for essential functions like updating details and reviewing transaction history. Players can expect standard security measures to protect their information. While the account interface isn't groundbreaking, it offers a practical and efficient platform for managing your play. A notable feature is the readily accessible responsible gaming section, allowing players to set limits and controls directly within their account settings. This demonstrates a commitment to player well-being, a positive aspect of the overall account experience.

Support

Based on my research, 21Casino offers a decent customer support system. They prioritize live chat as the primary contact method, which I find generally provides the quickest response times. Email support is also available at support@21casino.com for less urgent inquiries. While I haven't found a dedicated phone number for immediate support, their FAQs and Help section cover many common issues. I haven't seen specific social media channels advertised for customer support, suggesting they prefer players use their direct channels. Overall, while a direct phone line could be a beneficial addition, the existing options should adequately address most player concerns.

Live chat: Yes

Tips & Tricks for 21casino Live Casino Players

Navigating the live casino at 21casino can be more rewarding with a few smart strategies. Here's what I've learned from my time playing:

Games:

  • Start with lower stakes: In live casino games like roulette or blackjack, begin with smaller bets to get a feel for the specific table and dealer's style. This allows you to adjust your strategy without risking significant funds.
  • Chat with the dealer: Don't hesitate to interact with the live dealer. It enhances the social aspect and can sometimes offer valuable insights into table dynamics.

Bonuses:

  • Read the fine print: Before jumping on any bonus offer at 21casino, carefully examine the terms and conditions. Pay close attention to wagering requirements, game restrictions, and expiration dates. This ensures you understand how to clear the bonus and avoid surprises.

Depositing/Withdrawal Process:

  • Verify your account early: Complete the verification process as soon as you register at 21casino. This streamlines withdrawals and prevents delays when you're ready to cash out your winnings.
  • Explore payment methods: 21casino usually offers various deposit and withdrawal options. Choose the one that best suits your needs regarding processing times and fees.

Website Navigation:

  • Familiarize yourself with the layout: Spend a few minutes exploring the 21casino website. Locate the live casino section, understand the game categories, and find customer support options. This saves time and frustration later on.

FAQ

What live casino games does 21casino offer?

I've found 21casino provides a solid range of live dealer games, typically including classics like blackjack, roulette, baccarat, and often poker variants, plus newer game show style options. It's a good idea to check their site for the most up-to-date list.

Does 21casino have live casino bonuses?

Many casinos offer promotions specifically for live casino players. Sometimes this is a welcome bonus, other times it's ongoing promotions like cashback or reload bonuses. Check 21casino's promotions page for current live casino offers.

What are the betting limits in 21casino's live casino?

Live casino games usually cater to a range of budgets, from modest to high-roller. 21casino likely has varying table limits depending on the specific game. Look for the table information within their live casino section.

Can I play 21casino's live games on my mobile?

Most live casino platforms are designed with mobile play in mind. It's very probable 21casino is mobile-friendly, allowing live game access on phones and tablets. Check their site for mobile compatibility information.

What payment options are available for live casino at 21casino?

21casino likely offers a variety of payment methods. Common options include debit/credit cards, e-wallets, and sometimes bank transfers. Their banking or cashier section should list all available methods.

Is 21casino's live casino licensed and regulated?

A reputable online casino will hold valid licenses from recognized gambling jurisdictions. This information is usually displayed on their website's footer. Verify 21casino's licensing to ensure fair play and security.

How do I contact 21casino's customer support for live casino issues?

Reliable casinos offer various support channels like live chat, email, and sometimes phone support. 21casino should have contact information readily available on their site.

Are the live dealers at 21casino professional?

Reputable live casinos employ trained, professional dealers. While I cannot personally vouch for every dealer, the expectation is a high standard of professionalism. Check player reviews for insights into the dealer experience.

Does 21casino offer any live casino tournaments?

Some casinos offer tournaments specifically for live casino games. These can add an extra layer of excitement and competition. Check 21casino's promotions page for any live casino tournament details.

Can I try 21casino's live casino games for free?

It's rare for live casino games to be available in demo mode due to the costs involved. However, some casinos might offer special promotions or bonuses that allow a form of free play. Check 21casino's promotions for such opportunities.

About the author
Leticia "Letty" Santos
Leticia "Letty" Santos
About

Letty Santos, a vibrant spirit from the heart of Manila, seamlessly merges her passion for Filipino culture with the exhilarating world of online casinos. Bringing a unique Filipino touch to every project, she's a gem in the casino localization realm.

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